KuCoin charged extra withdrawal fees without notice, how can I dispute or get a refund?

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Xolvie
Xolvie Resolution Specialist December 20, 2024 3:26 pm

Unexpected withdrawal fees on KuCoin might be aggravating, especially if they arrive without warning.

KuCoin withdrawal costs differ depending on the coin and network used. These prices may vary owing to network congestion or operational changes.

Check KuCoin's official fee schedule at https://www.kucoin.com/vip/privilege to see if the charge matches current rates.

If the fee appears to be erroneous or was not correctly disclosed, please contact KuCoin customer care for clarification.

You can contact them via their online chat or by creating a support ticket through the KuCoin Help Center (https://www.kucoin.com/help). To support your case, include transaction IDs, timestamps, and any relevant screenshots.

Keeping up with official announcements and watching the fee schedule will help you prevent unexpected charges in the future.

Remember, you're not alone in your experiences. Explore Xolvie to read about the challenges others have faced and share your story.

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