Our Kraken account has been frozen for more than ten days without any clear notice or justification; we are a completely verified business client of Kraken. Really, though, the way disconnected Kraken has been throughout this fiasco makes the freeze itself less aggravating. We have called many times without getting an answer. Not even one significant reply—sent over ten emails and support tickets. Just quiet here. They copy-paste the same basic responses on public help forums, but they never follow up personally or provide actual support. worse even, it seems as though their phone system is rigged. You will not be able to get through if you call from a number they identify. Try from a private number; the representative only asks for your number—probably so they can block that one too. It is entirely amateurish, dark, and irritating.
On Kraken, I have a pending withdrawal caught for more than 48 hours now, and it is honestly making me insane. "No further action needed, just wait 24 hours," they wrote in an email. Well, I waited and nothing occurred. Not even a courteous note, not one update at all. When I tried to phone, nobody ...
I'm having some issues trying to withdraw funds from my Kraken exchange account. I've been waiting for my withdrawals for months, and the support team just can't seem to fix the problem. I've had no issues withdrawing from other exchanges, but it seems like there's a specific problem with Kraken. I...
I’ve been trying to complete the identity verification process on Bybit for the past 10 days, but the system continues to throw errors and won’t let me proceed. Because of this, I’m completely locked out of trading. I can’t buy, sell, or withdraw anything. Every attempt ends in failure, and I’ve los...
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