Etoro Restricted My Account - Trapped My Funds Since October

Etoro is a total misery, and I'm over tired! My money and assets have been frozen since October; this dubious company won't allow me get at them. Nobody seems to care about my still restricted account. I have previously answered the same call four times, hopped through their hurdles, and now they are requesting more calls at absurd hours when I clearly am asleep. Even now, they emailed me to arrange a call, which I followed; but, it has been weeks and I have not heard anything. How difficult is it to keep your word and straighten this mess? Though here I am still waiting, I have done everything you have asked. Professional platforms shouldn't run like this; do better, Etoro!