I’ve been trying to complete the identity verification process on Bybit for the past 10 days, but the system continues to throw errors and won’t let me proceed. Because of this, I’m completely locked out of trading. I can’t buy, sell, or withdraw anything. Every attempt ends in failure, and I’ve lost several profitable opportunities due to this issue.
What’s even more frustrating is the lack of customer support. There’s no live chat with real agents—just generic responses like “We’ll get back to you,” and then they end the session without resolving anything. I chose Bybit thinking it was a reliable, globally trusted platform, but I seriously regret that decision now. No user should have to go through this much stress just to access their own account.
If this continues, I’ll be forced to file a formal complaint with the Consumer Court. I demand that someone from Bybit take ownership of this issue immediately, help me complete verification, and compensate me for the loss caused by this unnecessary delay.
I completed my identity verification on Bybit on April 18. But on May 8, when I tried to log in and withdraw my assets, I was asked to verify my ID again. I submitted all the required documents immediately, but my account still hasn’t been reopened. It’s been days, and I’m completely locked out. Be...
I transferred money into my Bybit account expecting everything to go smoothly, but immediately afterward I was asked to verify my identity. That would’ve been fine—except no matter what I do, the system doesn’t accept my verification, and the support team has been completely unhelpful. I’ve tried m...
I am extremely frustrated with Bybit. I received an official email from them confirming that my identity verification was successfully completed. Relying on that confirmation, I proceeded to deposit money from my bank account into my Bybit account. The transaction went through without any problems. ...
It’s been over 10 days and I still can’t access my Bybit account. I’ve sent multiple emails, opened support tickets, and yet no one has responded with a real solution. I clearly explained that I live in a rural area with limited access to resources. After finally locating a phone with NFC capability...
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