Kraken Delayed My Withdrawal for Days And Gave No Way to Contact Support

Anthony
June 04, 9:30 am
17

On Kraken, I have a pending withdrawal caught for more than 48 hours now, and it is honestly making me insane. "No further action needed, just wait 24 hours," they wrote in an email. Well, I waited and nothing occurred. Not even a courteous note, not one update at all. When I tried to phone, nobody answered. I sent them several emails, without reply. To add to it, you cannot interact with a live agent. Neither a chat nor anything else. You seem to be utterly left in the dark with no support at all. This degree of service is simply inappropriate for a platform handling personal money. Out there are far better and more responsive systems. Staying far from Kraken will help you avoid the tension.

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