I've been trying to transfer my old Konami PES account to eFootball, but despite having the correct email and password, I can't seem to make it work. What steps should I take to resolve this issue?

I am writing regarding a problem with my Konami ID account that started yesterday, which is linked to eFootball. After clearing the cache data, I realized that my in-game data is now missing. Until this action, I had full access to my eFootball progress, but afterward, my account no longer shows my ...

When I try to log in to PES Mobile on my Android phone using my Konami ID account, I constantly receive an error saying “this account is linked to another game,” and because of this, I am completely unable to access the game. Since this issue started, I have not been able to access my account, which...

I can’t log into my Konami eFootball account from my Android device. After deleting the game from my phone and reinstalling it, I tried to access my old account, but I keep getting an “ID locked” warning on the screen. I know both my registered email address and my Konami ID information, yet I still...

I am unable to transfer my eFootball KONAMI account to my new device even though my account is linked and I am using the correct email and password. Every time I try to log in, I keep getting the same message saying that “some essential information may be left out.” I need assistance so I can access...

I haven’t been able to log into my Konami ID account with the username M*** on iOS since September 25, 2025. The screen shows a “Account not found” warning. I have tried all the basic steps such as resetting the password, using different networks, and trying on different devices, but the issue persi...

I used my Gmail address to receive a Konami verification code for the Efootball game, but even though I entered my email correctly, I never received any verification or password email. I also checked my spam and junk folders, but there was no email at all. Since I don’t have another email address, I...

My eFootball account isn’t opening; if it opens at all, it stops after the Konami screen and then shows nothing. I really need access to my account. I have tried reconnecting my network, but it is not working. I also turned my phone off and on again, yet the problem continues. Please tell me what I ...

I’m trying to transfer my game data in eFootball 2026. After deleting and reinstalling the game, I started the data transfer process to recover my old account. However, I keep receiving the same code each time, and when I enter it, I get an error message. I’ve already tried 10 times, but the same is...

I am experiencing a serious account transfer issue in Efootball 2026. On my old Redmi phone, I linked my game account to my Google account to prevent data loss. Recently, I purchased a new iPhone and attempted to transfer my account, but despite entering the correct code multiple times, I keep recei...

On August 25, 2025, my E-Football account “nemutluturkumdi” was deleted with no warning, email, or in-app notice. The account was not linked to any other profile and contained significant game progress plus paid content that I purchased over time. After I discovered the issue, I tried password reset...

I am trying to transfer my game data in E-Football 2026 on my Redmi Note 13 Pro 5G. When I attempt to log in with my Konami ID account, even though I enter my email and password correctly, I repeatedly get the error message: “Please contact the website administrator.” Because of this, I cannot acces...

I am unable to access my old Efootball mobile account, which was registered under the email address c***********@gmail.com**. I had made approximately 500₺ worth of in-game purchases on this account. Today, when I tried to log in, even though I entered my email address correctly, the system repeated...

I am unable to transfer my old Efootball (PES Mobile) account from my previous Android device to my new iPhone. I originally played the account in 2021 using the email d********@gmail.com**. Currently, I live in Istanbul and downloaded the game again on my iPhone via the App Store. However, when I t...

I am absolutely furious with Konami and Google Play Store! I tried to take advantage of an offer on the Play Store for eFootball, where I was supposed to receive 260 MyClub Coins. However, when I entered the game, I was hit with an infuriating error message: "Your purchase could not be completed. Pl...

I had my Peste account linked to Google, but after switching to an iPhone, I can’t log into Peste using my Google account anymore. I’ve tried everything I can think of, but nothing works. It’s been days of frustration, and I’ve been searching for help everywhere. I only just found you and really hop...

Hello, in May my monthly login rights suddenly reset to zero without explanation. I waited until June 1st and logged in then, but during a match, I got a "Network Error" and got kicked out. After that, I tried logging in again with my Konami ID, but it said "No Konami ID found with this email." Then...

I’ve been dealing with the 3-26-0-0 error in eFootball for the past two months, and I’m beyond frustrated at this point. No matter what I try, the issue doesn’t go away. I can’t make any in-game purchases, I can’t sign new players, and I can’t progress at all. The game has become unplayable, and it’...

Hello, about a week ago, I lost access to the email address linked to my eFootball Konami account, and because of that, I’ve been unable to complete the data transfer to a new device. No matter how many times I’ve tried, nothing has worked. I know my Konami user ID, but even with that information, ...

I'm having trouble installing eFootball 2024 on the Samsung Galaxy A13 that I'm currently using because of a problem that prevents me from doing so. I have expressed my frustration with this issue in the past. Samsung has asserted that the problem lies not with them but rather with Konami. I am writ...

Someone hacked my eFootball account, and I need help getting it back. You can contact me at gideono******@gmail.com. I cannot access my eFootball account no matter how hard I try. It keeps telling me to open a new one, but I do not understand why. I know my Konami ID is ASCX270657006.

Hello, I am experiencing login issues with my Konami ID. Even though I enter my password correctly, I keep getting an error message. I have tried multiple times, but I still cannot access my account. Konami, please fix this issue! I have ensured that my information is correct and even censored my d...

I'm having trouble installing eFootball 2024 on the Samsung Galaxy A13 that I'm currently using because of a problem that prevents me from doing so. I have expressed my frustration with this issue in the past. Samsung has asserted that the problem lies not with them but rather with Konami. I am writ...

I deleted my Konami ID because I suspected it was hacked, thinking I could simply create a new one and link it to my game. However, when I tried, it didn’t work. The system kept blocking me, saying I needed to send an email to support. I followed the instructions and contacted them, but nothing chan...