I am unable to transfer my old Efootball (PES Mobile) account from my previous Android device to my new iPhone. I originally played the account in 2021 using the email d********@gmail.com**. Currently, I live in Istanbul and downloaded the game again on my iPhone via the App Store. However, when I try to perform data transfer, I receive the message “no data to transfer.”
When I attempt to link the account with my Konami ID, I get a message saying “this account is compatible with Konami,” yet the transfer still does not work. Strangely, when I tried with a different email, the system accepted it, but it is not my original account. I even changed my password and resolved Konami ID login issues, but the data transfer problem continues, preventing me from accessing my old progress.
I have not made any payments on this account, and all my progress was earned through in-game play. I have not yet contacted customer service or tried other solutions. I request urgent support to recover my old account from 2021 and successfully transfer all progress to my new iPhone. This is very important to me, and I expect Konami to provide a clear and effective solution.
I am unable to access my old Efootball mobile account, which was registered under the email address c***********@gmail.com**. I had made approximately 500₺ worth of in-game purchases on this account. Today, when I tried to log in, even though I entered my email address correctly, the system repeated...
I used to log into my PES (Konami) account through my Konami ID, which was linked to my main email address and password. Unfortunately, I lost access to that email account. Now, when I try to log in or change the email address, the verification code is sent only to that lost email—which I can no lon...
Hello, about a week ago, I lost access to the email address linked to my eFootball Konami account, and because of that, I’ve been unable to complete the data transfer to a new device. No matter how many times I’ve tried, nothing has worked. I know my Konami user ID, but even with that information, ...
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I’m having a serious problem with data transfer in Konami’s PES Mobile game. I’ve always used Google Play to back up and log into my account, but now ...
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