I bought a brand-new Kiwi water dispenser in its sealed box, only to find that the cup holder covering was in poor condition when I opened it. I sent the product for warranty repair and waited an entire month. However, the product was returned to me exactly as I sent it—unrepaired. I contacted them by email, and they informed me that the damaged parts were not covered by the warranty. This is unacceptable! I purchased a brand-new, sealed box product, yet they refused to accept the return. They advised me to send it for repair, but the service was a complete disappointment. If this issue is not resolved soon, I will file a complaint with the Consumer Arbitration Board. I demand proper action!
I bought a carpet cleaning machine from Kiwi, which became popular last year. I purchased it through Hepsiburada, and until now, I have never had any issues with Hepsiburada. I always recommend it to everyone, and despite its closest competitor offering better prices, I specifically prefer shopping ...
I bought three Kiwi kvc-4090 robot vacuums, and all three of them are not working properly. The service is really bad. When we contact customer service, they don't treat us with basic respect. There are no comments about the product. You haven't explained the situation. They ended the call on us. We...
The Kiwi KVC 4040 vacuum cleaner I purchased has a recurring issue where it doesn’t charge. This problem keeps happening, and even though I sent the device for warranty repair twice, it was returned to me without any improvement. The warranty service provided no explanation, and the issue remains un...
I bought the Kiwi KCC 4320 carpet and upholstery washer on October 26, 2023. I was really disappointed because the hose tore after only using it twice, so now I can't use the product at all. As a consumer, I want you to either fix my product or give me a refund. I picked Kiwi because I thought it wa...
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