I bought the Kiwi KCM-7542 coffee maker from n11.com on September 11, 2023. I was so disappointed when the glass carafe cracked and started leaking during its very first use, which ended up damaging the bottom of the machine. When I called customer service, they told me that the warranty doesn't cover glass breakage. They suggested that I explain my situation by sending an email to s*****@kiwi-home.com. I did it right away, but I still haven't received a response. I have a machine that is completely useless to me now. Please resolve this issue as soon as possible
I bought a brand-new Kiwi water dispenser in its sealed box, only to find that the cup holder covering was in poor condition when I opened it. I sent the product for warranty repair and waited an entire month. However, the product was returned to me exactly as I sent it—unrepaired. I contacted them ...
The plastic milk container on my Philips LatteGo machine has cracked, and I’m extremely disappointed with the lack of support provided. Despite this being a widely reported issue among many users, no fix or compensation has been offered by Philips. This makes it clear that the problem is likely due ...
I bought the Kiwi KCC 4320 carpet and upholstery washer on October 26, 2023. I was really disappointed because the hose tore after only using it twice, so now I can't use the product at all. As a consumer, I want you to either fix my product or give me a refund. I picked Kiwi because I thought it wa...
On April 20, 2025, I purchased a Philips LatteGo 4441 coffee machine via Trendyol.com.tr. Following the instructions in the user manual, I washed the LatteGo milk frother in the dishwasher twice. After the second wash, I noticed visible microcracks on the acrylic parts inside the milk frothing mecha...
I’ve been using the Philips LatteGo 5500 coffee machine for about a year and have followed all instructions carefully, never placing any non-dishwasher-safe parts in the dishwasher and performing regular maintenance. Since the LatteGo milk container is labeled “dishwasher safe,” I washed it as recom...
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