When the battery of my Kiwi brand kvc-4086 model hand vacuum cleaner started to run out in 1 minute, I sent it for repair by cargo during the warranty period. After waiting for a long time, they sent a battery-powered pepper grinder instead without any explanation or information. I couldn't believe how absurd this situation was. To make matters worse, they also failed to provide any tracking updates regarding the repair status. I don't even know if this was a mistake or a way of apologizing. I couldn't reach their call center by phone either. The brand's communication and solutions are of the lowest quality, as are its products!
The Kiwi KVC 4040 vacuum cleaner I purchased has a recurring issue where it doesn’t charge. This problem keeps happening, and even though I sent the device for warranty repair twice, it was returned to me without any improvement. The warranty service provided no explanation, and the issue remains un...
I bought three Kiwi kvc-4090 robot vacuums, and all three of them are not working properly. The service is really bad. When we contact customer service, they don't treat us with basic respect. There are no comments about the product. You haven't explained the situation. They ended the call on us. We...
I bought a brand-new Kiwi water dispenser in its sealed box, only to find that the cup holder covering was in poor condition when I opened it. I sent the product for warranty repair and waited an entire month. However, the product was returned to me exactly as I sent it—unrepaired. I contacted them ...
I bought a carpet cleaning machine from Kiwi, which became popular last year. I purchased it through Hepsiburada, and until now, I have never had any issues with Hepsiburada. I always recommend it to everyone, and despite its closest competitor offering better prices, I specifically prefer shopping ...
Following my inquiry about purchasing a spare part, I received a response on 14.12.2023, confirming the cost of the Kiwi steam iron brush attachment as ₺120. Despite making the payment, I have not received any follow-up regarding my purchase. I transferred the payment to the IBAN address provided vi...
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