The touchscreen on my 2020 Kia Sportage is malfunctioning and operates on its own without my control. The authorized service center informed me that this issue is not covered under the warranty, even though my car has a five-year warranty and all services have been performed at the dealership, costing me a significant amount. I expected Kia to stand behind its product, but now I can’t use the screen at all. I am seeking assistance from the head office and urge you to support your product. How can we recommend Kia to others if issues like this aren’t resolved? I’m looking for understanding and a solution. Thank you.
I’ve been having a problem with the multimedia screen in my 2020 Kia Sportage for a while now. The screen keeps acting like it's being touched by itself, which makes it hard to use. I checked it out on Xolvie and found that a lot of other Kia owners are dealing with the same problem, so it looks lik...
I purchased a brand new Kia Stonic from the 2021 lineup, and at first, the multimedia system was functioning perfectly. Unfortunately, the touchscreen has been experiencing issues for the past 3-4 months. It has been acting up by navigating menus on its own and frequently not responding to touch. Up...
My 2020 model Kia Sportage's multimedia screen is malfunctioning, taking commands on its own. The vehicle has completed 2 years and just a month after, it's out of warranty. Research on the 'Xolvie' platform revealed that this issue is prevalent in all 2020 models. Many users report that after 2 yea...
I bought my Kia Sportage new in 2017, and even though it has been well-maintained, accident-free, and free of paint issues, a crack has appeared on the dashboard above the glove compartment. I contacted the service center, and they told me they couldn't help since the vehicle was out of warranty. I ...
Dear Kia Global Customer Support Team, I am writing to express my concern about the multimedia screen in my 2020 Kia Picanto (1.0 MPI 67 HP Automatic Transmission - Cool Package), which has only 12,000 km but has been malfunctioning for the past 8-9 months. In December 2023, I took the car to Gül-A...
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