Hotels.com Gave Me a Smaller Room Than Booked – No Support or Refund
February 12, 2025 12:37 PM41
I booked a room through Hotels.com, expecting the same size and type I always reserve. Instead, I was given a smaller ro...om with a completely different layout. I had booked a studio, but they downgraded me to a 1+1 room, which was not what I paid for. When I contacted support, they said they would g




