I signed up for a 1-month free trial with Kaspersky Lab, planning to cancel before the paid period started. However, the cancellation process seems intentionally complicated – I’ve tried to cancel multiple times each week, but I keep encountering error messages. This issue persists across different browsers and devices.
I’m requesting immediate assistance to cancel my subscription, as I’m unable to do so through the normal channels. This experience has been frustrating, and I urge Kaspersky to simplify its cancellation process. Please cancel my subscription promptly.
I purchased an annual Kaspersky Premium subscription for one device directly from their website. Shortly after, I decided to cancel the subscription and request a refund, as it falls under their 30-day money-back guarantee. I contacted Kaspersky customer support immediately to initiate the refund p...
As my Kaspersky subscription was about to expire, I noticed that my registered credit card had also expired. When I attempted to make a payment and add a new card, the order status showed as canceled. For days, I’ve tried resolving this issue by emailing the help section multiple times, but I have y...
On August 22, 2024, I purchased a 2-year Kaspersky Premium subscription for 1 device. The same day, I decided to request a refund and contacted technical support to start the process. Initially, I was told that the refund would be processed within 5-7 business days. After that period passed, they ch...
I’ve been emailing Kaspersky for days, requesting a refund, but I haven’t received any response. I mistakenly created this account while renewing my subscription on my old account and now need a refund. The policy states that I can get a refund within 30 days, and I’m well within that period. I woul...
I recently purchased Kaspersky Plus after my Kaspersky Premium expired. Although I received a confirmation that the subscription was added to my account, it’s still showing as a Free version. No activation code was provided, and when I checked my account, it says that a code isn’t needed anymore. I’...
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