Mehmet is satisfied with the result
Resolved
Kaspersky Premium VPN is Unusable, Refund Request Ignored for Days
Mehmet
December 05, 2024 5:45 pm
9"The return took a bit long, but thank you."
Kaspersky VPN Fails to Connect on Wi-Fi, No Support Available
Berkan
November 28, 2024 10:35 am
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I purchased an annual Kaspersky subscription expecting reliable performance, but I am unable to use the VPN while connected to Wi-Fi. Despite multiple attempts to resolve the issue, I cannot access any support to explain or fix the problem. The lack of customer service is frustrating and unacceptable for a premium product. Even lower-quality VPNs perform better than this. I am extremely disappointed and regret my purchase. I need immediate assistance to resolve this connectivity issue or a refund for the service. Kaspersky must take responsibility for providing proper support and ensuring their product functions as promised. Please address this issue promptly.
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