I recently had a negative experience with another online travel agency and want to ensure I don't fall victim to scams with JustFly. How can I avoid scams when using the site?

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Xolvie
Xolvie Resolution Specialist November 22, 2023 9:53 am

Here are some precautions to avoid scams when using JustFly, especially if you've had a bad experience with another online travel agency:
• Avoid cheap hotel bookings: Avoid tempting deals. Questions? Call hotel customer service at their official number. Conversations can help you spot scam sites and legitimate customer service. Call or email the hotel to confirm your reservation.
• Beware "Confirm Your Flight" Emails: Avoid "Confirm Your Flight" emails, especially weeks before your trip. These emails may link to data-stealing websites. Avoid online check-in airline email scams by verifying the sender.
• Avoid Free Air Ticket Offers: Over half of online booking scams involve air travel, so avoid fake tickets.
• Beware of social media scammers posting fake offers, sometimes mimicking airline pages. Avoid sharing personal information with scammers by not clicking on links or downloading apps from these posts. Shared free flight posts may lead to phishing sites.
• Do not respond to unsolicited emails or calls offering discounts or deals. JustFly calls or emails flight updates and reservation confirmation.
• Protect Your Financial and Personal Data: Avoid sharing personal or financial information with unreliable sources. Only JustFly should have access to this data.
The JustFly flight terms and conditions should be read and understood before booking.
• Additional Tips: Compare flight prices across sites for the best deal. Discover JustFly customer reviews. JustFly may surprise you with baggage, seat selection, change, and cancellation fees. Get a backup credit card in case your JustFly reservation fails.

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