JobLeads charged me but didn’t unlock jobs, how can I get access or a refund?

If JobLeads charged you but didn’t unlock jobs and you want access or a refund fast;

Check your account first;

• Log in → Dashboard / Premium
• Confirm if subscription shows Active
• Check whether premium job listings are accessible
• Screenshot the page

Verify the payment;

• Check your bank/card statement
• Note charge date, amount, and merchant name
• Screenshot the transaction

Check your email (including Spam);

• Look for payment confirmation
• Look for subscription activation email

Try basic fixes;

• Log out and log back in
• Clear cache or use another browser
• Make sure you’re using the correct account email

Contact JobLeads Support immediately;

• State:
– You were charged but premium access isn’t unlocked
• Provide:
– Account email
– Charge date & amount
– Screenshots of payment and locked features

Ask them to;

• Activate premium access immediately OR
• Issue a full refund

If they delay or refuse;

• Follow up in writing
• Start a chargeback with your bank:
– Reason: “Service paid but not delivered”

If still unresolved;

Consider posting a complaint on Xolvie to push for resolution and warn others.