Request Cancel Subscription To JobLeads And Full Refund

I signed up for a free trial with JobLeads about two months ago. During this trial period I contacted your support via chat and requested the cancellation of my subscription, and I received a confirmation that it had been cancelled. Despite this, my Visa debit card from Jamaica has still been charged 34 USD for a basic plan. These charges were taken without my consent, as I had already cancelled the subscription and relied on the confirmation I received. This situation has caused me both financial loss and a loss of trust in your service. I request a full refund of the 34 USD that has been charged to my card and a clear confirmation that my subscription is fully cancelled so that no further charges will be made in the future. I would also appreciate an apology for this inconvenience and for the failure to respect my cancellation request.