If a JobLeads subscription fee hit your card unexpectedly and you want the easiest way to handle it;
First confirm what happened;
• Check your bank/card statement
• Note the charge date, amount, and merchant name
• Log in to JobLeads → Account → Subscription
• See if auto-renewal is active
Many cases happen due to trial auto-renewal.
Cancel immediately;
• Go to Account → Subscription / Billing → Cancel
• Make sure it shows Canceled / Will not renew
• Take a screenshot as proof
• Check email (including Spam) for cancellation confirmation
Contact JobLeads Support;
• State:
– You were charged unexpectedly
– You want cancellation and refund
• Provide:
– Account email
– Charge date & amount
– Screenshot of subscription status
Ask them clearly;
• Refund the recent charge
• Confirm auto-renewal is disabled
If they don’t respond or refuse;
• Start a chargeback with your bank/card
– Reason: “Unexpected subscription renewal”
– Attach cancellation proof and bank screenshot
Many users get faster results through chargebacks.
If it’s still unresolved;
Consider posting a complaint on Xolvie to push for resolution and warn others.
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