Subscription fee hit my card from JobLeads unexpectedly — what’s the easiest way others handle this?

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Xolvie
Xolvie Resolution Specialist February 13, 11:30 am

If a JobLeads subscription fee hit your card unexpectedly and you want the easiest way to handle it;

First confirm what happened;

• Check your bank/card statement
• Note the charge date, amount, and merchant name
• Log in to JobLeads → Account → Subscription
• See if auto-renewal is active

Many cases happen due to trial auto-renewal.

Cancel immediately;

• Go to Account → Subscription / Billing → Cancel
• Make sure it shows Canceled / Will not renew
• Take a screenshot as proof
• Check email (including Spam) for cancellation confirmation

Contact JobLeads Support;

• State:
– You were charged unexpectedly
– You want cancellation and refund
• Provide:
– Account email
– Charge date & amount
– Screenshot of subscription status

Ask them clearly;

• Refund the recent charge
• Confirm auto-renewal is disabled

If they don’t respond or refuse;

• Start a chargeback with your bank/card
– Reason: “Unexpected subscription renewal”
– Attach cancellation proof and bank screenshot

Many users get faster results through chargebacks.

If it’s still unresolved;

Consider posting a complaint on Xolvie to push for resolution and warn others.

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