I purchased tokens for ₺33, but even after waiting for one full day, they still have not been credited to my account.
When I contacted customer service, the responses I received were vague, confusing, and completely unhelpful. The money has already been withdrawn from my account, yet I never received the tokens I paid for.
At this point, I no longer want to continue with this service. I am requesting a full refund of ₺33 and the immediate closure of this issue. Customers should not have to struggle to get either the items they paid for or their money back.
Through Jeton Wallet, I purchased TikTok tokens twice—once for ₺500 and once for ₺200, totaling ₺700. The money was successfully deducted from my account, but the tokens were never delivered to my TikTok account. I even tried contacting support through WhatsApp, but I have received no response at a...
I purchased TikTok tokens through Jeton Wallet, but the tokens were never credited to my account. The payment was processed successfully, yet I still cannot use the tokens I paid for. I am requesting that the purchased tokens be transferred to my TikTok account immediately. Customers should not fac...
On August 30, 2025, I purchased ₺3,899 worth of TikTok coins. Later, on September 9, 2025, I made two more purchases of ₺1,577.24 and ₺2,599. All transactions were completed with my own bank cards, and each payment was marked as successful. However, none of the coins were credited to my TikTok accou...
I purchased 550 tokens in E-Football, but the tokens were never credited to my account even though the payment was successfully deducted from my balance. I tried to reach out for support, but I couldn’t get help from any official channel. This is extremely frustrating—players spend real money, and ...
Hello, I made a deposit into my Jeton Wallet account, but the Jetons never showed up. The payment was successfully processed, yet the balance did not appear. I tried making a second deposit afterward, and that one went through without a problem. So now I am missing the first transaction completely, ...
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