1win Didn’t Credit My PhonePe UPI Deposit - Support Gives No Answer


On 20 January at around 10:37, I made a ₹300 deposit to my 1win account using UPI through the PhonePe app, linked to my Union Bank account. After completing the payment, the transaction in 1win’s history started showing as “pending,” and the amount has not been credited to my 1win balance. Although the transaction is pending in 1win, I can see that the payment was processed via PhonePe from my Union Bank account. I contacted support regarding this issue, but my problem was not taken seriously, and no effective help was provided, so the issue still remains unresolved. I request that this ₹300 UPI deposit made via PhonePe to 1win on 20 January at 10:37 be immediately credited to my 1win account, or that you urgently complete the necessary checks and finalize this transaction without any further delay.


I deposited ₹600 into my 1win account using PhonePe on 16 December at around 3:34, but the money has still not been credited to my 1win balance. The PhonePe payment was completed, and I have the details of the transaction. The PhonePe transaction ID is T2512161535063872803053, and the UTR number is ...

I made a deposit of 350 INR to my 1win account on 11 January 2026 at about 05:12 pm via PhonePe in India, but the money has not appeared in my 1win balance. The amount was deducted from my PhonePe account at that time, and I have the transaction/UTR reference ID as proof of payment, but it is still ...

Today I made a payment of 301 INR via GPay from India to my 1win account, but the amount has not been credited to my 1win balance. The payment went through on GPay, and I have a transaction reference for this transfer made to the UPI ID sumeshreny**@okhdfcbank, yet nothing has appeared in my 1win ac...

On October 11, 2025, at 5:15 PM, I submitted a withdrawal request of ₹1500 from my 1win account using the bank transfer method. Although 36 hours have passed and the system shows my withdrawal as “successful,” the funds have still not been credited to my bank account. This is the first time I’ve enc...