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Jabra Refused to Repair or Replace My Elite 4 Earbuds and Offered an Unfair Refund

October 2, 2024 1:43 PM28

Even though I bought a pair of Jabra Elite 4 earbuds, one of them stopped working. Instead of fixing or replacing the broken item, they gave me my money back. But because of inflation, the earbuds' price has almost doubled since I bought them the first time, from ₺1250 to about ₺2600. Unfortunately, I can't buy the same thing at the current price, which puts me in a tough spot. When I asked for a repair or replacement, I was told that the earbuds could not be fixed. This doesn't make sense for a Jabra product. I want a fair answer that either replaces my earbuds or offers a way for me to avoid having to pay twice as much for the same thing.

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October 2, 2024 1:28 PM

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