Jabra Elite 4 Earbuds Failed After 16 Months

October 2, 2024 1:18 PM17

I purchased Jabra Elite 4 earbuds from Media Markt, but they stopped working after 15-16 months. I sent them in for a warranty inspection, and the store informed me that they would issue a refund based on the original purchase price. However, the current price for the same product is nearly double what I initially paid.

If the product cannot be repaired, I believe a replacement should be provided rather than a refund at the outdated price. This is unfair, as I would have to pay significantly more to repurchase the same item. I request Media Markt and Jabra to either repair my earbuds or provide a replacement to resolve this issue promptly.

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