"Thank you for the solution."
I am a doctor. A patient’s payment for a surgery was made through Iyzico. It has been almost 3 weeks, yet the payment has still not been transferred t...
"Hello Ms. Pelin, where did you refund the money? It has not arrived yet."
Hello, on July 3, I purchased a bag for ₺2,675 from KAFT’s website. It was stated that if the payment was made via iyzico, ₺500 would be refunded. So,...
On June 30, 2025, at approximately 00:40, I noticed seven unauthorized transactions on my credit card listed as iyzico/Letgo, each for about ₺2,000. I was completely unaware of these transactions and did not give my consent or start any of them. Finding out about this activity truly shocked me, part...
On 11.06.2025, I made two separate money transfers of ₺3,100 each to my iyzico account via Nays—one from my Yapı Kredi Bank account and one from my İş Bank account. However, this amount has not appeared in either my iyzico or Nays account. The receipts are attached, and it seems I forgot to include ...
A transaction amounting to ₺43,020.00 was processed on our e-commerce platform using Iyzico as the payment provider. Despite the fact that all required documents were provided and there was no legitimate reason for the chargeback, the dispute raised by the customer to their bank was approved. An off...
Late at night, I saw a charge of ₺4079 on my account from a company named iyzico/ITX Turkey Perakende. The transaction took place at 4:44 AM, and I had no idea it was happening. I was completely unaware of this platform until now, so discovering a significant amount withdrawn without my consent was ...
"Thank you very much for your help."
You advertise a ₺300 bonus for the first transaction, so I signed up and made a transaction. Then you told me that I hadn't applied for the bonus and ...
On January 7, I created a CV on the site Cvhazirlama.cool and made a one-time payment of ₺18 without saving my card details. However, on January 21 at 17:14 and February 20 at 17:14, ₺749 was withdrawn from my debit card. I only realized this on March 22 after receiving an SMS saying there were insu...
Approximately a year and a half ago, I found out that more than ₺27,000 had been charged to my credit card via iyzico/amazon.com.tr without my awareness. It's quite perplexing that even though my card was charged, there is no trace of this purchase on either iyzico or Amazon. I’ve been reaching out ...
On October 12, 2024, I received a message on my phone regarding my package, which directed me to a PTT page. Since I had two more packages expected to arrive that day, I clicked on the message. The message stated that they would resend my package for a fee of ₺7. After entering my card details, ₺4,3...
On May 9, 2024, Iyzico Amazon deducted ₺2999 from my Akbank card without my authorization. I have no prior experience with either Amazon or Iyzico. I highly doubt you'll take any action, but I'll go ahead and write to you once more. It is evident that there is a security concern.
I made a purchase for a phone on the A101 page via Facebook. As I was making the payment with my credit card, my phone suddenly started acting strangely just as the bank sent the confirmation code. I was completely taken aback when I found out that the transaction had failed and that there was an un...
On January 17, 2024, I spotted an A101 discount ad on social media with unbelievably low prices. Excitedly, I placed an order using my Axcess card, and iyzico sent a password for secure transactions. However, each time I entered the password, it claimed an incorrect entry and sent a new one. This ha...
I placed an advance order for a Tesla, and the payment was taken out of my account, but it hasn't yet been reflected on Tesla's end. Please help. Details: I pre-ordered a Tesla with my card number **9782 on April 7th, at 9:25 PM. iyzico charged my credit card 10,000, but the order does not appear in...