Start by reviewing your recent transactions and checking if the charge is linked to a specific merchant.
Sometimes, payment processors like iyzico may appear on your statement for services you purchased through other platforms. Identifying the associated merchant can help clarify the situation.
Next, try to contact the merchant directly to dispute the charge and request a refund. Many companies have established procedures to handle such issues.
If you are unable to identify the merchant or they do not respond, reach out to iyzico's customer support team. You can contact them by phone at +90 216 599 01 00 or via email.
Provide them with transaction details and ask for assistance in processing a refund.
If contacting iyzico or the merchant does not resolve the issue, remember, you're not alone in your experiences. Explore Xolvie to read about the challenges others have faced and share your story.
Related Complaints
Iyzico Refused to Give Me Bonus - Charged Deposit Fee

You advertise a ₺300 bonus for the first transaction, so I signed up and made a transaction. Then you told me that I hadn't applied for the bonus and ...
Iyzico Saved My Card Without Consent - Made Unauthorized Withdrawals

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Iyzico Saved My Card Info Without Consent, Did Not Fully Delete It

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iyzico Withdrew Money Without My Permission for CV Preparation and Won’t Refund
On 24.02.2025, ₺749.00 was withdrawn from my account without my permission under the name iyzico CV preparation. I want my money refunded as I never authorized this transaction, nor did I receive any approval message from my bank for the payment. This is a clear unauthorized transaction, and I deman...
iyzico Charged Me Monthly Without My Consent and Ignored My Refund Request

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iyzico Charged ₺749 Without My Consent for One-Time CV Service

I made a one-time CV on the iyzico/cvhazirlama page on October 18, 2024. But on November 1, 2024, I found that iyzico/cvhazirlama.com had taken ₺749 out of my account without telling me or getting my permission first. This charge did not come from me, and I want a full return as soon as possible. I ...
iyzico ₺1000 Discount Promotion Misleading No Reward After Payment

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iyzico Took My Payment for Shoes but Never Delivered or Refunded My Order

I ordered some shoes on 03/10/2024 using Iyzico and paid with my credit card. I still haven't gotten the shoes, a refund, or even an update about my order. It’s frustrating to be in the dark like this, and I’m stuck here with just my bank payment details as proof. I’d like to either get my money bac...
Iyzico Withheld Payment After a Sale – Don't Trust Their Payment System!

Don't trust Iyzico with your online store's payment processing. They can withhold your funds at any time. You think you've made a sale and shipped your product, but they won't release your money. They withheld the payment for our last sale, claiming the purchase was made with a stolen card. How am I...
Iyzico Delays in Payment

I run a code menu sales business through my website and have obtained virtual POS services from Iyzico. After starting sales, I realized that Iyzico w...
iyzico Payment Delay Complaint

I am owed ₺173,000, but they are not sending it. I would not recommend business with this company. If I had realized they were such a corporation, I would not have worked for them. They asked me to submit an invoice, which I did; now they're requesting extraneous information such as a tracking numbe...







