The first step is to review your bank statement for transaction information such as the date, amount, and any references or transaction IDs.
iyzico frequently serves as a payment intermediary for online purchases, which means the transaction could be linked to a recent purchase from an online store.
Look through your email and SMS notifications for any order confirmations or receipts that may correspond to the transaction.
For additional information, visit iyzico.com or call +90 850 255 19 76. Give them the transaction details and ask them to identify the related merchant.
If the transaction falls under their "Buyer Protection" program, they may additionally help you with potential disputes or refunds.
If you are unable to fix the issue through iyzico, try filing a complaint with Xolvie to raise awareness and inform others.
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