5
Eyüp is very satisfied with the result
Resolved

Iyzico Refused to Give Me Bonus - Charged Deposit Fee

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Eyüp
March 26, 2025 8:31 am
148
Eyüp's Thank You Message
“Thank you very much for your help.”

You advertise a ₺300 bonus for the first transaction, so I signed up and made a transaction. Then you told me that I hadn't applied for the bonus and that the transaction wouldn't count. On top of that, you charged a ₺72 commission just to deposit money into the account. It was not a pleasant experience at all. I signed up, but your app kept giving errors when I tried to verify my account. I chose iyzico because I thought it was a reliable and transparent platform. Unfortunately, my experience has been the opposite so far. Please don't deceive people like this. I want my ₺300 refunded.

March 28, 2025 5:36 pm (2 days after complaint)
March 29, 2025 1:04 pm

Hello Mr. Eyüp, Following our phone conversation, I will call you again after the holiday. We wish you a happy holiday. Sincerely, Pelin Ç. Solution Center Specialist

April 02, 2025 3:52 pm
April 04, 2025 2:20 pm
Eyüp
Eyüp
April 04, 2025 2:23 pm

Thank you very much for your help.

April 04, 2025 2:26 pm
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