I enrolled for an IT course with IQ Academy, but I have been struggling to access my studies for a long time, and this situation has still not been resolved. I have been unable to log in properly and access my learning material since November 2025, even though I have continued paying my fees. I contacted IQ Academy support several times, and they tried to guide and assist me with the login process. Despite following their instructions and even calling again this week to try to open my account, I still could not gain proper access to my studies. As a result, I am paying every month, but I am not receiving the education and service I signed up for. Because I have not been able to study and there has been no lasting solution to the access problem, I no longer wish to continue with this course. I kindly request that my IT course with IQ Academy be cancelled and that all my fees paid since October 2025 be refunded, as I have not been able to benefit from the service during this period.
In December 2024, I enrolled in a course at Chit Chat English, but since I never attended a single class, I requested a cancellation and a full refund. Unfortunately, I have been waiting for my money for over six months, and the process has been full of delays, excuses, and poor communication. For ...
I completed an IQ test with MyIQ for $0.99 and, without my approval, I was then charged a monthly fee of $24.99 on December 3rd, 2025. At no point did I knowingly agree to a $24.99 subscription, and I was not clearly informed that such a charge would be made after the initial $0.99 test. The $24.99 ...
On November 16, 2025, I purchased a one-time IQ test on MyIQ site. Today I discovered a withdrawal from my account. During the purchase I was given no notice of any subscription or recurring payment, and I certainly never approved one. The withdrawal from my debit card has caused me real hardship. I...
I am writing regarding unauthorised debits from IQ Academy that have been going off my Capitec debit account without any valid agreement or permission from my side. The first debit started on 31 October, even though I have never concluded any contract or accepted any terms with IQ Academy. Since the...
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