I use an iPhone 13 with 88% battery health, yet my device fully drains within 1-1.5 hours of active use and 3-4 hours when idle. I reported this issue to the authorized Konya Gürgençler service center, where they claimed there was no hardware problem and performed a software update. However, the issue persisted.
I then took my device to Kızılay Genpa technical service, where they also performed a software update, insisting there was no hardware issue. Again, the problem remained unresolved. Finally, I contacted Apple customer service, who suggested replacing the battery. Despite the device being under warranty, I paid for a battery replacement at Kızılay Genpa, only to find that the issue still persists.
I demand immediate attention from Apple and the authorized service centers to resolve this ongoing problem with my iPhone 13. This situation has caused significant frustration, and I expect a permanent solution.
I used my iPhone 13 fully charged in the morning, and when the battery dropped to around 50%, I tried charging it again but received a “liquid error” warning. Thinking it might be the charger, I tried a different one but got the same error, and by the evening, the phone completely shut down. On 24/0...
I purchased an iPhone 13, and within just one month, it started having serious issues. The battery drains on its own, the phone won’t make calls or connect to the internet, and it overheats extremely fast. I contacted Apple customer service, but instead of providing real solutions, they just brushe...
I’m very disappointed with how Apple and the authorized KVK service center handled my recent experience. Both my iPhone 12 and iPhone 13, which are still under warranty, suddenly stopped charging on the same night. I tried multiple charging cables and adapters with no luck. Despite treating my devic...
On 31/08/2025, I purchased an iPhone 13 from the Turkcell Store and from the very first day, I have been experiencing serious issues such as overheati...
After installing the iOS 26 update on my iPhone 16, I noticed that the battery started draining much faster than usual. Even though my battery health is in good condition, ever since the update, the phone loses charge significantly quicker than before. I strongly believe this is a software-related i...
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