When I went to the Apple Authorized Service in Adana Gürgençler for a battery replacement, I was told that there was a manufacturing issue with the iPhone 12 Pro, which could cause the screen to be damaged during the battery replacement process. Despite my expectation for a quick solution, they insisted that the device needed to be sent to the central service in Kocaeli. Due to this manufacturing defect, I was asked to stay without a phone for a week for a process that could normally be completed in a maximum of 3-4 hours. They said they could not do anything to resolve my grievance. Apple is a complete disappointment!
I used my iPhone 13 fully charged in the morning, and when the battery dropped to around 50%, I tried charging it again but received a “liquid error” warning. Thinking it might be the charger, I tried a different one but got the same error, and by the evening, the phone completely shut down. On 24/0...
I use an iPhone 13 with 88% battery health, yet my device fully drains within 1-1.5 hours of active use and 3-4 hours when idle. I reported this issue to the authorized Konya Gürgençler service center, where they claimed there was no hardware problem and performed a software update. However, the iss...
On January 28, 2023, I purchased an iPhone 16 Pro 128GB from MediaMarkt, expecting a premium device and smooth experience. Instead, what I received was a phone full of software problems—so much so that I even recorded screenshots and videos to prove it. Just a week after purchasing it, I returned to...
I bought an iPhone 16 in February, and after just three months, the battery started swelling. I took the phone directly to the Van “Hizmet İletişim” service center. They told me the decision on repair or replacement would be made after Apple’s inspection and took the phone. Fifteen days later, witho...
I submitted my iPhone 15 Pro Max to KVK service on [insert delivery date] due to multiple serious hardware and performance issues. These included speaker crackling, screen freezing, battery malfunctions, charging failures, overheating, and at times the phone wouldn’t even power on. Despite all these...
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