I purchased an Intel 14900k processor from the İtopya computer website in November 2023, but it turned out to be defective. The processor does not recognize the external graphics card. It took quite a while to realize that the error was due to the processor. During this time, I sent the motherboard and graphics cards to the service, but they were damaged in transit. When I realized that the error was due to the processor, I sent the product to the service through İtopya. They sent it to the distributor company Penta Technology. Penta sent the product to the overseas service. The overseas service (in the Netherlands) decided to replace the product with a new one (pictures below). Normally, İtopya website states exchange/refund options and asks the customer which they prefer. This is how it works in other shopping companies. However, İtopya tells me that they cannot refund me. When I asked for the reason, they said Intel replaced the product and did not request a refund. Moreover, they sarcastically suggest talking to Intel (in the Netherlands). I've been trying to find the source of the computer problem for 4-5 months. All the money and effort put into this seem to go to waste. They say the warranty for the new processor starts from November, even though the defective product was sold to me. There is no problem when they sell me a defective product and collect monthly payments. But when I ask for my money back for the faulty product, suddenly there is an issue.
Unfortunately, I’ve also experienced the Intel i9 14900k processor. The speed issues are one thing, but the voltage problems are a whole other headache. After paying this much money, I’ve been losing sleep over it. Despite getting professional help, the blue screen errors and game crashes just won’t...
I unfortunately joined the ranks of disappointed users who’ve had a terrible experience with the Intel i9 14900K processor. From day one, it’s been nothing but problems. First, there’s the unstable clock speeds, then the voltage spikes that seem completely out of control. I paid a serious amount—₺30...
I built a brand-new PC in September last year using the Intel i5 14th Gen processor, and I bought everything from Vatan Computer in İzmir. Since then, this build has been a total disappointment. I’ve been dealing with constant FPS drops, freezing, and lag issues during gameplay. It got so bad that j...
I purchased an Intel Arc 16 GB graphics card with invoice number GBZ2023000007898 from Vatan Bilgisayar on April 8, 2023. Due to the card not displaying any output, I requested a return within 5 days of purchase. After a long delay, the store representative informed me that the product was sent back...
I'm really disappointed with my purchase of the Intel i9 14900K processor because it's been causing me a lot of problems when I try to render. My system keeps shutting down whenever I use 3ds Max. This issue does not arise with other processors. The i9 14900K exhibits errors in the V-Ray benchmark a...
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