Poor Service, Unwanted Credit Card Offers at ING Bank
My current credit card is from ING Bank, and my previous card had a very low annual fee. They called to inform me that their contract with Pegasus had expired, and they sent me a new card with a higher annual fee. The new card has an annual fee of 580 TL and a limit of 1800 TL. They pushed this high-fee card on me, claiming that the fee would not change. Credit card fees, on the other hand, are illegal, and I'm demanding a refund. I'd like to cancel the card as well, but they won't let me. I'm trapped with the bank, unable to escape. Please assist me in escaping from ING Bank. Please help me, someone. Please save me from this ING bank nightmare. The situation is very frustrating, as the bank is forcing me into a high-fee credit card that I never wanted, and they refuse to honor my cancellation request. I need to get out of this ING bank situation.
Hello Kemal D., We would like to inform you that we have received and reviewed your message sent to us. We will get back to you regarding the matter as soon as possible. You can submit your complaints, suggestions, and requests related to our bank's products and services. Thank you.
The review for your notification number 2510687 is ongoing. We have informed our teams about the issue. Your request will be concluded as soon as possible and you will be contacted. We wish you a good day.
