1

ING Bank Blocks Account Without Explanation After Transfer

Cevdet
September 20, 2023 6:06 AM57

From my Halkbank account, I moved 5,000 TL to my ING account. Before I went to bed, I sent my girlfriend 250 TL and a friend 500 TL. I went to sleep after that. When I woke up three hours later, they had closed my account. When I called, they didn't tell me anything and kept putting me off. It's been 7 days, and they still haven't given me my money back, opened my account, or told me anything. I'm going to the courthouse tomorrow to file a complaint against ING bank.

September 20, 2023 9:10 AM (3 hours after complaint)

Hello Cevdet G., we would like to inform you that we have received and reviewed your message. We will get back to you as soon as possible regarding the matter. You can submit your complaints, suggestions, and requests related to our bank's products and services. Thank you.

September 20, 2023 3:01 PM

Your notification with the number 2514636 will be responded to by our team once it is resolved. We wish you a good day.

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