I bought a writing board from IKEA for my child and started assembling it exactly according to the manual. I followed every step and installed all the parts properly—around 15 screws in total—without any issues. When I got to the part where the paper roll is mounted on the front, I screwed in the right side with no problem. But when I moved to the left side, the screw only went in halfway before it started spinning freely without tightening. It didn’t hold and came out along with the chipboard. Clearly, the chipboard in that spot is defective and not sturdy. If I managed to drive in 15 screws without any issue, why would this one fail? Still, the “knowledgeable” IKEA staff quickly assumed I had overtightened the screw or used a power tool, rather than considering that their product might be faulty. Apparently, I applied force on only one screw—very logical. I expected a reputable company like IKEA to prioritize customer satisfaction, but I see now that I was mistaken. The least they could have done was take the product back and inspect it, even as a formality. Maybe we were partly at fault, but according to them, all the blame is ours and perfection belongs only to IKEA.
We went to IKEA and bought a dresser. As you know, it doesn't come put together. I could only put together two of the drawers when it was time to do so. When I went to put together the roller rail for the third and fourth drawers, I realized I didn't have any screws that were 5 mm in diameter and 1 ...
if I had known, I wouldn't have made this bad decision, oh man, putting together that assembly was a real pain. I had to get my spouse and dad to help me out. And to top it off, when I found out what the dresser was made of, I couldn't believe it, thought the dresser would be a good choice for my ba...
IKEA canceled the project they provided on the day of installation, stating it was not feasible. I am the one suffering from this situation, yet no one has apologized. I had to go to them to redraw the project, and they are still causing issues. The installation manager, Mr. C**** from Kartal IKEA, ...
I wanted to talk about how frustrating it was to buy a drawer from an Ikea store. I bought it a while ago, but it was broken, so I sent it back and asked for my money back. They told me the refund would be processed within a certain amount of time, but that time has passed and I haven't gotten anyth...
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