The wardrobe I bought a year ago was sold to us, even though it had missing parts in the store. When it was delivered to our home, we noticed the missing parts and sent them to the store. After 2 months, the missing parts arrived and were assembled. However, after installation, we noticed that the cabinet doors were shaking. We reported the situation to the store. After coming and checking, it was decided to replace the parts. However, we have been waiting for the cabinet's fault to be fixed for 3 weeks. They leaned the cabinet doors against the wall to prevent them from falling on us, but the huge doors leaning against the wall could fall on us at any moment. Every time we call the store, we get the answer "we'll call you today, we'll call you tomorrow," but we haven't heard back from anyone for 3 weeks. I do not find this situation suitable for a brand like Ikea. I am not satisfied with the service in your Antalya store.
I just bought a wardrobe from the IKEA Kartal store, but there's a big problem - the wardrobe doors are missing. Even though it's been more than two months since I bought it, the important parts are missing, so the furniture is useless and not finished. This is not just a small problem; it's a big l...
We were delayed at IKEA with the excuse of documenting and so on, because the doors I ordered on May 29th arrived broken. After filing a report, we were delayed for another 15 days with the promise of a new part arriving. After 20 days, they are now telling us that the part will arrive in 45 days, k...
I bought a cabinet from Ikea about two months ago, but the doors for it have never been in stock. It's getting silly that we've been using the cabinet without doors. To make things even worse, the doors now cost more than they did before. The store employees keep telling us that the doors will arriv...
I'm completely perplexed by the situation IKEA has placed me in. On September 9th, I purchased a cabinet from their Antalya store, and the sales associate assured me that the cabinet doors would be available in about two weeks. We purchased the remaining components and had the cabinet assembled base...
On June 19, 2024, I went to the IKEA Ankara Store and bought the parts I needed for a Pax wardrobe. I made the payment at the checkout using the order document they gave me in the store. I made arrangements for a few of the products to be sent to Konya. After a few days, the Ankara store reached out...
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