On February 4, 2023, my 2020 Hyundai Tucson broke down in front of my house and had to be towed to the Kırşehir Hyundai service center. Even though they've had my car for 10 days, they told me that the part had been ordered and would be put in as soon as it came in. I asked for a new car but was told that all of them had already been taken by other customers. Please get my car to me as soon as possible, or give me a replacement car from a store in a different city or Hyundai Assan. I have to travel during the upcoming holiday season, which is making me feel even worse. I'm angry that a big company like yours is making its users' situations harder. I hope there will be a quick answer.
Hello, my vehicle is a 2020 Hyundai Tucson with the license plate 34 D 396. On June 23, 2023, I took my car to the Hyundai Coskun authorized service center because the malfunction indicator light was on. They told me that the sensor was broken and that they didn't have the part in stock, but that it...
Since July 14, 2025, my Hyundai Kona Electric has been waiting at the Kütahya Karseç Hyundai Authorized Service Center. After the vehicle was delivered due to a battery module failure, I was informed that the part had been ordered. However, since that date, no concrete progress has been made, and th...
Dear Hyundai Customer Service, I am writing to express my deep disappointment regarding the unresolved repair process of my 2020 Hyundai Tucson. On April 7, my vehicle was severely damaged after being struck on the right side by a taxi. The airbags were deployed, and the front passenger seat became ...
Dear Hyundai Turkey Representative, I am the first and sole owner of a 2022 Hyundai Tucson. The multimedia system of my vehicle started experiencing freezing issues when it had only 3,000 to 5,000 kilometers on it—just 2 to 3 months after purchase. I have reported this issue multiple times and conta...
On June 26, 2023, we experienced a traffic accident in Izmit with our Hyundai Kona Electric. The vehicle sustained minor damage, and within 2 hours, we dropped it off at the Hyundai Fertan authorized service center in Kocaeli Basiskele. What followed was a seemingly never-ending process involving ap...
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