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Rude Behavior Of Hyundai Sales Representative

June 21, 2024 10:30 PM20

I visited the Eskişehir Hyundai Seyyah dealer to check out the Tucson model. However, the vehicle on display was securely locked and the sales representative remained at his desk without offering any assistance. After briefly inspecting the vehicle's exterior, the sales representative confidently provided the price of the vehicle without needing to be physically present. Unfortunately, I was unable to inspect the vehicle and gather any details. The sales representative's behavior was extremely disrespectful and promptly removed from the showroom.

June 24, 2024 7:59 AM (2 days after complaint)

Dear Customer, First of all, thank you very much for choosing Hyundai. Our goal is to turn your experience into satisfaction as soon as possible. A Customer Relations Representative from our Customer Relations Department will contact you regarding your application. You can convey any information, suggestions, thanks, documents, and solution requests related to our products and services to the Hyundai Authorized Dealer and Service from which you received service, through the Customer Relations Managers working at Hyundai Plazas. If you would like to share your opinions and requests with Hyundai General Directorate, you can reach our customer relations experts through the Hyundai Consultation Line between 08:00-18:00 on weekdays; outside of working hours and on weekends, you can leave a voice message on our consultation line. You will be contacted on the first business day following your voice message. You can also reach the Customer Relations Department through the Contact Form under the "Contact Us" Menu. We thank all our customers who share their opinions and suggestions with us for their trust in our brand. Hyundai Customer Relations

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