The factory camera of my Hyundai Assan i20 vehicle broke down, so I called the authorized service. They told me that the camera was not in production. They asked me to wait and I waited. No return was made in a period of 1 month. So I called Hyundai Assan headquarters in Istanbul and told them that I would apply to the Consumer Court because they had to provide me with 10 years of service. Immediately after that, I was called from the service within half an hour and told that the camera was found, but they said that the price of only one rear camera was 13300 TL. It was not nice to be treated in such a way and to be taken for a sucker... Sincerely regards
I bought a Hyundai i20 from Sönmezler Otomotiv in Çanakkale, Turkey. The car turned out to be defective, and they showed no interest in resolving the issue. They even tried to blame me. It’s been 9 years and still no solution. Even though I won the court cases, nothing has been done. Hyundai Turkey’...
I took my 2020 Hyundai Assan Tucson to the authorized service during the warranty period because the engine warning light turned on. After inspection, the service team informed me that the crankshaft sensor and another sensor were faulty, and they would replace them free of charge if I agreed to per...
My Hyundai i20 kept getting too hot, so I brought it to your service center. I talked to A********* at the customer service desk. He said that they needed to check the car and that it would cost 2000 TL to do so. I agreed that it was necessary and paid the fee. My car was in your shop for a week, an...
On June 26, 2023, we experienced a traffic accident in Izmit with our Hyundai Kona Electric. The vehicle sustained minor damage, and within 2 hours, we dropped it off at the Hyundai Fertan authorized service center in Kocaeli Basiskele. What followed was a seemingly never-ending process involving ap...
On March 1, 2023, as a proud owner of a Hyundai vehicle, I purchased an i20 model from Coşkun Car Dealer, one of Hyundai Turkey's authorized dealers. On June 3, 2023, however, while traveling from Istanbul to Bursa with my wife and children, we were involved in a major accident caused by white smoke...
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