HSBC Credit Card Debt Still Showing After 5 Years

Ramazan
HSBC
29

I fully paid off my HSBC credit card debt five years ago, yet an incorrect outstanding balance (764) is still showing in Memzuc and across banking systems. This is completely unacceptable, and I believe the issue originates from HSBC. Due to this erroneous record, I am wrongfully flagged as having unpaid debt, which is causing serious financial complications. HSBC’s legal department must urgently investigate this and, if the error is on their end, provide an official "No Outstanding Debt" letter to rectify the issue. I should not be dealing with a faulty debt record after all these years! I demand immediate action and a resolution from HSBC without further delay.

Comments

Similar Complaints

HSBC Charged an Unfair Annual Fee and Plans to Cancel My Credit Card

Mehtap
HSBC
45

On October 1, 2025, I received an SMS from HSBC stating that my credit card will be deactivated on December 15, 2025, an...

HSBC Bank Closed My Credit Card Ending 9583 Without Reason

Süleyman
HSBC
61

I've been a loyal HSBC customer for 15 years, consistently using my credit card ending with 9583 without issues. Despite...

HSBC Digital Banking Error Charged Me Repeatedly

Filiz
HSBC
49

I am extremely frustrated with HSBC Bank's digital issue, which has caused my transactions to duplicate and increase ove...

My HSBC Credit Card Charged Annual Fee Despite Minimal Use

Alper
HSBC
83

I've been a long-time customer of your bank. In December 2023, you sent me an SMS stating that my card would be canceled...