I fully paid off my HSBC credit card debt five years ago, yet an incorrect outstanding balance (764) is still showing in Memzuc and across banking systems. This is completely unacceptable, and I believe the issue originates from HSBC. Due to this erroneous record, I am wrongfully flagged as having unpaid debt, which is causing serious financial complications. HSBC’s legal department must urgently investigate this and, if the error is on their end, provide an official "No Outstanding Debt" letter to rectify the issue. I should not be dealing with a faulty debt record after all these years! I demand immediate action and a resolution from HSBC without further delay.
I am requesting a refund for the annual fee that HSBC charged to my credit card. Every year, I have to go through this frustrating process, asking for a refund for a fee that should not be charged in the first place. Once again, this year, HSBC has deducted this unfair charge, and I expect a full r...
On October 1, 2025, I received an SMS from HSBC stating that my credit card will be deactivated on December 15, 2025, and that all my accumulated reward points will be deleted. I’ve been using my HSBC Advantage credit card for years and do not want it to be canceled this way. Additionally, I was re...
I've been a loyal HSBC customer for 15 years, consistently using my credit card ending with 9583 without issues. Despite the absence of an HSBC branch in Diyarbakır, I've always received satisfactory service and made all my payments on time. Shockingly, on 13 February 2025, HSBC suddenly closed my c...
About 1–1.5 months ago, I received an SMS stating that my HSBC Advantage credit card would be closed and that I had an outstanding balance. I paid the full amount that was communicated to me. However, shortly after that message, my internet banking access was also shut down. This month, I received ...
I am extremely frustrated with HSBC Bank's digital issue, which has caused my transactions to duplicate and increase over time. I made a purchase using my virtual card, yet despite having no available balance, my account went into a negative balance, and the charge kept repeating on my statement. C...
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