My journey as a proud owner of the Victus by HP Laptop 16-e0028nt has been quite eventful. When I opened the laptop lid recently, I heard a faint cracking sound. Despite the fact that I couldn't see any visible damage, this morning revealed a hairline crack along the hinge area and the screen bezel. Even more concerning, the screen appeared to be slightly separated from the casing at the damaged location. Surprisingly, I was told that this was not covered by the warranty, which perplexed me. How could simply opening and closing the laptop be considered a user error? This warranty policy befuddles me. My opinion of the HP brand has shifted dramatically, as this experience has made me doubt the device's durability and the company's commitment to customer satisfaction.
In the year 2020, I purchased an HP Pavilion 15 cx0041nt laptop. Unfortunately, the hinge area of my laptop is making loud cracking noises and will not open or close properly. I'm afraid it'll shatter in my hands if I try to open it. I'm baffled as to why this is happening because the laptop hasn't ...
There is a dead pixel on my HP Victus 16 model. When I contacted customer service, they informed me that it is not covered under warranty because there is only one dead pixel. Therefore, they cannot take any action. I am truly surprised to encounter such an issue with a brand new device, and I am re...
I sent my HP Victus 16 laptop to an HP authorized service center due to issues with the hall sensor and overheating. I carefully wrapped it in bubble wrap and placed it in the box. However, the service center returned it without any protective wrapping, resulting in my device arriving broken. Despit...
Hello, I purchased the HP Victus 15 laptop, and within two weeks, I encountered a battery problem. I sent the device for replacement, which took around a month of back and forth. Finally, the replacement arrived, but it came with a faulty keyboard as the first issue. Additionally, it has a screen sh...
I purchased an HP Victus 16, hoping it would deliver a smooth gaming experience, but my journey has been quite frustrating. While I'm in the midst of playing, the screen unexpectedly goes black as if it has disappeared, and the laptop either freezes or shuts down without any warning. This isn’t just...
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