There is a dead pixel on my HP Victus 16 model. When I contacted customer service, they informed me that it is not covered under warranty because there is only one dead pixel. Therefore, they cannot take any action. I am truly surprised to encounter such an issue with a brand new device, and I am really disappointed that the problem has not been resolved. It's something a big company like HP shouldn't be doing, and I feel very sorry about it. "And it's affecting my usage significantly because I'm quite obsessed with such things."
My journey as a proud owner of the Victus by HP Laptop 16-e0028nt has been quite eventful. When I opened the laptop lid recently, I heard a faint cracking sound. Despite the fact that I couldn't see any visible damage, this morning revealed a hairline crack along the hinge area and the screen bezel....
I reached out to the HP Turkey team regarding an issue with a dead pixel on my HP Victus 16-e00nt AMD Ryzen5-5600H 8GB RAM 512GB SSD 4GB GTX1650 laptop. I was given a code. I dropped off the computer at the Yurtiçi Cargo branch using the provided code. Once I had completed the delivery, I received a...
I purchased an HP Victus 16 gaming laptop in December 2023, and at the beginning of 2025, it started experiencing a screen blackout issue. While playing games, the screen goes black and stays that way for a while; when it eventually comes back, if I don’t close the game, the same issue keeps repeati...
I started experiencing hardware issues with my HP Victus Gaming Laptop 16-r0013-NT just one day ago, including problems with the screen, keyboard, and motherboard. The issue first appeared while the laptop was running, when the screen began flickering on and off. I contacted the authorized service c...
I sent my HP Victus 16 laptop to an HP authorized service center due to issues with the hall sensor and overheating. I carefully wrapped it in bubble wrap and placed it in the box. However, the service center returned it without any protective wrapping, resulting in my device arriving broken. Despit...
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