The door lock mechanism of my Bosch Series 4 washing machine broke about a week ago. Every time I try to use the machine, I encounter this problem and cannot operate it at all. I live in Gaziantep Şahinbey, and although my device is still under warranty, the Bosch authorized service claimed it was user error and demanded a fee of ₺2000. Despite contacting customer service multiple times during this process, no solution has been provided. I request that my washing machine be repaired free of charge under warranty and that the necessary part replacement be carried out.
I’ve been experiencing a noise coming from inside the door of my Bosch WGA142X0TR washing machine for about a month. The product is still under both the standard and extended warranty. I called Bosch authorized service center, and when they arrived, they said a part inside the machine was broken and...
My home is in Adana, Turkey. It hasn't even been a year since I bought the Bosch i-Dos washing machine when the door seal came loose during a wash cycle, causing water to flood out. I contacted customer service because I had extended the warranty when I purchased the device. To my surprise, they arr...
While my Bosch dishwasher was still under warranty, I called the authorized service center in Kadıköy, Istanbul, on September 11, 2025, regarding a malfunction. The service determined that broken pieces behind the filter were causing a blockage, and that these pieces had loosened and passed through ...
I purchased a Bosch washing machine around 8-9 months ago, and now it's leaking water from the door. When I called the service, they told me that the rubber seal was ripped, and it's not covered by the warranty, so I have to pay 850 TL. I reached out to customer service and even talked to the people...
I've had multiple instances where the Bosch Serie 4 washing machine I bought just wouldn't spin. I contacted the technical service, but they insisted that there was no issue. However, they insisted on a payment of ₺475, saying, "The decision to pay is yours." I feel it's important for everyone to be...
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