Hotels.com Reservation Cancelation Issue

Dear Hotels.com, I made a reservation for an event in Izmir Selçuk on March 8 and paid for it with my credit card. A day later, I was informed in an email that the notification had been canceled, but I did not see any reason. I came across the email by chance because I receive dozens of emails every day, and it could be overlooked. From the use of Hotels.com's mobile application, it was seen that the cancellations in the control rooms were canceled in this region as well. Still, I could not reach any customer service unit to make a request. The setup of the process and the owner of the setup stated that the price on Hotels.com was low for that date, that there was an event on that date, and the price was higher. He did not accept the price of calling Hotels.com, so my reservation was canceled.

Now; Question 1: While a price of 10 units is written under the product on the shelf in a market, when you go to the cash register, do you expect a price of 20 units for this product? Question 2: Even if requested, will the buyer pay this 20-unit price? Question 3: Does this business comply with commercial ethics?

Now, this winter, in the apocalypse, I will go and whoop, fellow countryman, you have nothing to use, why did you come? What would I do if I came across the sentence? Moreover, the organization at that time was a very large organization, and it was almost impossible to find a vacant place in a small place like Selçuk. After that, I made my reservation by searching the hotel directly, but I paid almost twice the price I paid through Hotels.com. Now, could I be the one at fault here, dear Hotels.com? You stay in agreement on the price with your supplier, supply at a certain price at a temperature, and then cancel by canceling when the supplier increases his price.

I don't have a single word to say to the owner of the facility here; it's wrong. He is the owner of the goods and can offer his goods at any price he wants. The fault here lies with Hotels.com. Why do you cancel the reservation made when the supplier increases the price after the reservation? Here, commercial ethics should be that you should pay the difference and not victimize your customer. It is not a big amount of money, but it is a very unpleasant situation for me. By the way, it is not even clear whether the refund process of the payment I made has been initiated. I called my bank and they said there was no refund. I couldn't find this to suit you at all, and you victimized me.