Hotels.com Hotel Room Had Torn Bedsheet During New York Stay

4

I made a reservation through Hotels.com for a hotel in New York and stayed there on the 24th of this month. During my stay, I noticed that the bedsheet in my room had holes, which was very disappointing and did not meet basic cleanliness and quality expectations. I am sharing this experience so that the issue can be taken seriously, the hotel’s standards can be reviewed, and similar situations can be prevented for future guests. I kindly request that my feedback be evaluated and that the necessary checks and improvements be made regarding the room and bedding quality.

Comments