Service Delay for Hoover Dryer Installation
I signed up for the approved service through the call center so that the Hoover dryer I bought from Hepsiburada could be installed. But there was no follow-up. If we can't use the gadget, I'd like to return it without having opened it. The item came on November 9, but no one has contacted me yet. It's not clear when they'll arrive. I was hoping for at least a phone call with information like, "We will set up a time to meet on a certain day." But not even that is there.
Dear Customer, We would like to extend our thanks for informing us about our products and services. Your complaint has reached us. We will contact you as soon as possible. We kindly ask you to continue sharing your thoughts about our company's products and services so that we can provide you with better service. You can get support from our Customer Service every day of the week between 09:00 - 19:00. Best regards, Hoover Consumer Line
The authorized service contacted me and scheduled an appointment. Thank you...
Thanks
