Hoover Dryer Delayed Installation
I recently purchased a Hoover dryer, and the shipment arrived in three to four days. I contacted the customer service department after the product was delivered to schedule the installation. We haven't heard from anyone in 13 days, and no one has even bothered to show up or call. I was forced to call customer service again, and this time I demanded that the technical service be installed on a specific date and time. Their response was, "We'll provide the information after 5:00 PM," but no one has contacted me in the days since. Despite the fact that I have yet to use the dryer, I am very disappointed with it. I need the installation to be completed as soon as possible.
Dear Consumer, We would like to extend our thanks for informing us about our products and services. You can receive support from our Customer Service at every day of the week between 09:00-19:00. Your application has been taken into consideration and the necessary procedures have been initiated. Our company, which always works with the understanding of 100% customer satisfaction and reliable service, will evaluate all requests from you consumers with great sensitivity in accordance with legal regulations and Hoover standards, and will inform you about the result. We kindly ask you to continue sharing your thoughts about our company's products and services with us so that we can provide you with better service. Sincerely, Hoover Consumer Line ( )
