I recently purchased a Hoover dryer, and the shipment arrived in three to four days. I contacted the customer service department after the product was delivered to schedule the installation. We haven't heard from anyone in 13 days, and no one has even bothered to show up or call. I was forced to call customer service again, and this time I demanded that the technical service be installed on a specific date and time. Their response was, "We'll provide the information after 5:00 PM," but no one has contacted me in the days since. Despite the fact that I have yet to use the dryer, I am very disappointed with it. I need the installation to be completed as soon as possible.
I purchased a Hoover dryer, but I’ve been waiting nearly a week for it to be installed. Every time I contact customer service, they say the issue has been passed along, but nothing gets resolved. They promise installation in the afternoon, then delay it to the evening, and now I can’t even reach the...
On March 17, my Hoover brand dryer was delivered. That same day, I called the Hoover call center twice, but no one answered. Then I called an authorized service number I found on Hoover’s website. They told me to call the main call center again. I tried once more, finally reached someone, and they s...
My Hoover Dryer broke down just 7 months after purchase. I contacted customer services on 11.12.2023 and initiated a fault/service record. Today is 04.01.2024, and my machine remains unrepaired, unreplaced, and undelivered. Adding to the frustration, customer service neither calls me nor provides an...
I submitted a service request for my Hoover washing machine on April 24th, and it is still not fixed today, June 17th. The service crew has arrived five times. Two of them replaced the same part, but the other three are unsure which part requires replacement. It's absurd that we've gone months witho...
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