I previously had a subscription to BluTV, and after my membership ended, the service was taken over by HBO Max. Since March 24, 2026, HBO Max has been attempting to renew my old subscription without my knowledge or consent, making repeated failed payment attempts on my card.
I spoke with a representative from their call center for about an hour. I was told that no active subscription appears under my account on HBO Max and that they could not access my information. Despite this, they still asked me to provide my card details to resolve the issue. Since my card was renewed and the CVV code has changed, the payment attempts are currently failing. However, the fact that my card is being targeted for charges without my authorization is extremely concerning and creates a serious lack of trust.
I request that all unauthorized payment attempts related to this non-existent subscription be stopped immediately, that my personal and card information be completely removed from HBO Max systems, and that I be provided with a clear written explanation regarding this issue.
On February 26, 2026, a charge of $9 was made from my credit card via iyzico under the name HBO Max without my knowledge or consent. The credit card is fully registered in my name, and I have never created any subscription on HBO Max or used my card on this platform. As soon as I noticed the transa...
On March 29, 2026, I noticed a charge of $9 on my credit card statement with the description “iyzico/hbomax.” I do not have any subscription to HBO Max, I have never signed up for this platform, and I have absolutely no request or authorization for such a charge. Being billed without my knowledge or...
On April 6, 2024, two separate charges of $9 each, totaling $18, were made from my credit card under the name HBO Max via iyzico. These transactions were carried out without my knowledge or consent. I have not made any subscription or purchase related to HBO Max, yet my card was charged. As soon as...
On March 25, 2026, I noticed that a charge of $9 was made to my Garanti Bank credit/debit card under the name HBO Max without my knowledge or consent. I do not have any subscription, active account, or payment authorization with HBO Max. As soon as I realized this was an unauthorized transaction, I...
On March 24, 2026, an HBO Max account was activated without my knowledge or consent, and a charge was made from my Enpara card ending in 1461. I did not approve this subscription or payment in any way; I only became aware of it later through a billing email. I attempted to contact HBO Max customer ...
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