I purchased a Haier HW-120 washing machine from Media Markt, and for the past two weeks, I’ve been unable to connect the machine to Wi-Fi.
To fix the issue, I’ve reset my modem, reinstalled the Haier app, and even unplugged and reconnected the machine, but nothing has worked. I contacted Haier customer service twice by phone and once through WhatsApp support. Each time, I was told that the Wi-Fi support team would call me back, but I never received a response, nor was I referred to an authorized service center.
My washing machine is still under warranty, and I purchased it through Media Markt (Invoice/Order No: 5536****71). I request that this problem be resolved immediately, and if the issue cannot be fixed, I demand a product replacement.
About 3–4 months ago, I purchased a Haier HW80 washing machine through Senet Sepet. Since the very first use, the machine has had severe noise and vibration issues during high-speed spin cycles. Recently, the shaking became so violent that it felt like the washer would move out of its place—especial...
I bought a Haier dishwasher from Media Markt on January 4, 2024. It arrived on January 8, and installation was completed the following day. However, when I attempted to use the equipment, it did not operate. I notified the installation team, and they arrived the next day, offering to repair it, but ...
I purchased a Haier HAI.XF 6B2M3PW dishwasher from Media Markt, and it has been nothing but trouble. The machine leaves water inside, with puddles forming on all the plastic parts. I've tried every program, but none work properly. When I reported that the machine wasn't drying, a service technician ...
In April and May 2024, I purchased both a Haier dishwasher and a Haier washing machine—and honestly, I wish I hadn’t. The service network is almost non-existent. When I call Haier customer service, they always say, “We’ve reported your issue, someone will contact you soon,” but no one ever calls bac...
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