I bought a rug from H&M, but it shed excessively, so I sent it back twice. Both times, they returned it to me, claiming it was a used product. However, I was told the product has a one-year warranty. I’m shocked that a brand as big as H&M isn’t standing behind its product, and this has completely shaken my trust in them. I used to shop there frequently, but after this experience, I will never shop at H&M again and will advise my friends and family to do the same.
I recently tried to return a product to H&M, and to my shock, they rejected the return by falsely claiming the item had been worn. I want to state this clearly: I never wore the item. It didn’t even fit me—it was too large from the beginning. When I brought it to the store to show them, even the st...
I placed an online order from H&M and received five items. Since three of them didn’t fit, I followed the usual return process and sent them back. To my shock, H&M rejected the return for two of the items, claiming they were “dirty.” They sent them back to me carelessly—stuffed into the same packagi...
I returned an item that didn't fit, but they keep sending it back to me. I bought this product directly from their main website, trusting that H&M was a reputable and reliable company, yet they're constantly rejecting my returns with absurd excuses. First, they claimed there was no invoice, even th...
I purchased dark-colored polar fleeces from H&M for my child, and after washing them, they stained both my child’s skin and undershirt. Despite H&M claiming they stand behind their products, I received an unexpected response. They asked me to send the items for inspection, only to be told that since...
I’m very disappointed with H&M’s return process. I recently tried to return a clothing item that I purchased from their store—but never wore—and my return was rejected with no clear explanation. To make matters worse, the item was simply shipped back to me without any notification or reason provided...
Comments