I tried to bring back one of the bags I purchased 12 days ago, but they told me I can't return it. I didn't expect this from a big company. I went there myself, thinking they have a lot of different products and care about their customers. I should have checked online reviews before going. They put ...
I recently purchased a bag from the Guess Outlet Turkey website, but I have yet to receive any invoice information for the product. I came across several complaints about similar issues while browsing the page. I'm sharing my experience and requesting that my order be canceled. My order number is 44...
On 09/07/2023, I paid 1,890.00 Turkish Lira for a bag. The bag became stuck in Germany and has not moved since. On September 18, 2023, I initiated a r...
I had a message from my bank and realised that someone used my virtual card, ordered things from guess eu Turkey. I immediately cancelled the virtual card, informed my bank. Same day I emailed guess customer service who is Mrs.A**** for cancelling. The order was on hold status in the website but she...
I bought my Guess brand wallet from Izmir Optimum Guess store in Turkiye. The condition of the product is as attached. I took it to the store, but when I bought the wallet, they said they couldn't help because Optimum Guess, which was a regular store, turned into an outlet store. I also contacted cu...
Guess Online's return policy has made me very unhappy. Despite their website's claims of a 30-day free return policy, I have yet to be able to return or receive a refund after two months. I've called customer service every day, and they keep promising to process my return within two days, but they k...
Hello, I urgently need a response regarding my ten canceled orders with Guess. We have no means of communication, neither an email nor a phone number to reach them. This lack of customer service is unacceptable, and it makes me question the brand's quality. I won't be shopping at Guess again. Even m...