I bought a Guess bag on Black Friday, but when it arrived, I discovered that it was defective. Do all discounted items have to be flawed? The sale last year had the same problems. This time, I want to exchange the product for the same one. Why did I get it on sale if they're gonna charge me more for returning it? I don't want a different product; I just want the same one but without any issues. Sorry, but since I bought it from the online store, I can't exchange it in-store. I have difficulty in understanding such unreasonable return and exchange policies of such large and global companies.
I bought a Guess bag, and after a year, it started falling apart at the edges. I sent it in to get fixed, and they said it's okay to bring it back. I bought the bag for ₺2000 last year, but it originally cost around ₺3500. So, basically, they're telling me that I have two options. I can either get t...
I recently purchased a petite shoulder bag from the Guess store in Korupark. Excitedly, I wore it on my arm, checked it out thoroughly, and decided to buy it. However, my enthusiasm turned into disappointment just two days later when, during normal use, I discovered a loose thread under the zipper a...
A bag that I bought from GAP a few months ago and used only a few times fell apart in August with cracks on both handles. The bag is small, so there’s no chance I could have put anything heavy inside. What could I have done to cause this? Besides, every other part of the bag still looks new. I took ...
I bought a few more different Guess bags on the same date and used them with similar care. Although I had no problems with these other bags, only serious deformation occurred in this white bag. I did not use the product very often, I did not contact it with any chemical product and acted with cautio...
I bought a Calvin Klein bag from the store on July 14, 2023. After using the bag for only a month, the leather started to get deformed. When I brought it back to the store, they said it was my fault after looking at it for a month. But I didn't do anything wrong, and I only used the bag for a little...
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